FAQ

Folder for adding Shipping FAQs articles

What is the ICCID?
ICCID stands for Integrated Circuit Card Identifier, and it is used to identify each SIM card. This code consists of 19 to 20 characters, and each part ...
Wed, 27 Sep, 2023 at 4:30 PM
What is the IMSI?
IMSI stands for International Mobile Subscriber Identity, and it is a unique number that identifies each user of a cellular network. It is stored as a 64-bi...
Wed, 27 Sep, 2023 at 4:32 PM
What is a Location Update (LU)?
Location Update is an event that occurs in every cellular network to indicate the registration of a device and also to identify its location. There are thr...
Wed, 27 Sep, 2023 at 4:43 PM
What SIM Card Sizes Do We Offer?
We offer 4-in-1 form factor SIM cards, which means that on a single card, you will find all available sizes. Here are the dimensions of each size: F...
Wed, 27 Sep, 2023 at 4:46 PM
What are Single-IMSI and Multi-IMSI SIM Cards?
Today, we offer two types of SIM cards to meet your IoT and M2M connectivity needs, and we'd like to explain the main difference between them. Singl...
Wed, 27 Sep, 2023 at 4:49 PM
How to create a Support Ticket?
If you need assistance or have a request, our support team is available to help you. You can get in touch with our support team in three different ways,...
Wed, 27 Sep, 2023 at 5:02 PM
How P2P SMS Communication Works
SMS (Short Message Service) is a text messaging service that allows mobile devices to exchange short text messages. In a P2P (peer-to-peer) SMS scenario, tw...
Wed, 27 Sep, 2023 at 5:10 PM